Shipping & Returns

Made carefully. Delivered thoughtfully.

Every ZAYORA shirt is crafted with care and prepared individually for its journey to you.

01

Shipping

Once your shirt is ready, we carefully prepare it for its journey.

Processing Time

Each ZAYORA shirt is prepared individually. Please allow [X–X business days] for processing before dispatch.

Delivery

Estimated delivery times depend on the destination and shipping service selected at checkout.

Tracking

Once your order has been dispatched, you will receive tracking information by email.

International Orders

International customers are responsible for any applicable customs duties, taxes, or import charges imposed by their country.

02

Returns & Exchanges

Because ZAYORA pieces are crafted and prepared with care, we ask that you contact us before returning an item.

Return Window

[Editable number of days]

Condition

Items must be unworn, unused, unwashed and returned in their original condition with all tags attached.

Custom / Handcrafted Pieces

Certain personalized, customized, or specially commissioned pieces may not be eligible for return.

Exchange

To request an exchange, please contact us and our team will guide you through the process.

03

How to Request a Return

01

Contact Us

Contact us through [editable email/contact method] to begin your return request.

02

Receive Instructions

Our team will review the request and provide return instructions.

03

Send It Back

Return the item according to the instructions provided.

04

Important Information

Need Help With an Order?

Our team is here to help.

Contact Us